Jul 02 2008

Business Etiquette: Say Thank You

Tag: Around the OfficeJen @ 6:30 am

When a client or colleague sends flowers, covers dinner, offers you tickets to the big game, or refers someone else to your business, write a thank you note to show how much it means to you. Make it personal; this isn’t a time to have a secretary just take care of it. Handwritten is the best, e-mail is still more than acceptable. Here are a few tips to make your note stand out.

  • Say what they gave you. Depending on what it is you’re recognizing, you don’t want anything to be misread or confusing.
  • Show how much it meant to you by telling them something meaningful about their gift.
  • Close by reaffirming how much you value your relationship.
  • When you sign your name, you can be more formal with “sincerely”, warmer with “cordially” or “best”, and warmest with “fondly”.

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